The eChallenges e-2011 Conference will takes place in Florence, (Italy) hosted by the Regional Government of Tuscany, on October 26-28th 2011.
The goals of e-2011 are to promote ICT knowledge sharing and innovation between commercial organisations, government agencies and the research community, exhange experiences about the current state of eAdoption at a sectoral, national or regional level and stimulate rapid take-up of Research and Technology Development (RTD) results by industry and in particular SMEs.
In this context, the University of Girona (Spain) with FormezPA (Italy) will organize a workshop on "Citizen Information Services for reducing citizens’ burdens in the online public administration", at the aim to bring together diverse stakeholders involved in citizens’ attention and information online services and by the discussions and perspectives of the participants, to consider how new technology solutions (intelligent, adaptable, human sensitive, learning capable, etc.) might contribute to reduce administrative burdens and other resources invested by both citizens and companies, especially SMEs, in trying to find information about their local administrations.
The workshop is scheduled on friday 28th at 11.00 AM
The advanced programme is avaiable on http://www.echallenges.org/e2011/default.asp?page=programme-new